Those instructions sound like they are aimed at preserving whatever possible file cache would exist on your computer. Optional: If you have room on your hard drive, we recommend making a copy of the app data folder. macOS: ~/Library/Application Support/Google/DriveFS.Windows: %USERPROFILE%\AppData\Local\Google\DriveFS.Do not delete or move the app data folder:.Do not click “Disconnect account” within Drive for desktop.The post, titled "Drive for desktop (v84.0.0.0 - 84.0.4.0) Sync Issue," says, "We’re investigating reports of an issue impacting a limited subset of Drive for desktop users and will follow up with more updates." Google adds an ominous list of things to not do in the meantime like: Google has a post up on the Google Drive help forums more or less acknowledging the issue. It must be 100's of files suddenly gone." All my business work, all my personal files. A few other users chimed in with the same issue, the worst of which says: "This is going to cause me major issues if I cannot get the files back. On Monday The Register spotted a trending post on the Google Drive forums where a user claimed that months of Drive data suddenly disappeared, and their files went back to a state from May 2023. Did Google Drive lose some people's data? That's the question swirling around the Internet right now as Google announces it's investigating "sync issues" for Google Drive for desktop.
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